Privacy Policy

Effective Date: January 2026
Last Updated: December 2025

At John Collins Golf Studio, accessible from https://www.johncollinsgolf.com/ (“we”, “us”, “our”), we respect the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, protect it, share it, and your rights regarding your personal data. Our goal is to be transparent so you feel confident interacting with us online and purchasing services such as golf lessons, club fitting services, memberships, gift vouchers, bookings, and any products we offer.

1. Information We Collect

We collect personal information you provide directly when you:

• Create an account or membership

• Book lessons, clinic sessions, or club fittings

• Purchase gift vouchers or products

• Subscribe to newsletters or promotions

• Contact us via forms, email, phone, or live chat

Examples of personal information we collect:

• Name, email address, phone number

• Billing & shipping address

• Payment information (via secure third-party payment processors)

• Booking preferences and scheduling details

• Usage data (e.g., site activity, session interactions)

We may also automatically collect:

• Technical data such as IP addresses, browser type, device information, and cookies

• Analytics data via tools like Google Analytics to improve site performance and user experiences

2. How We Use Your Information

We use your data for purposes including:

• Processing and fulfilling bookings, memberships, gift vouchers, and purchases

• Managing your account and preferences

• Communicating updates, confirmations, and customer service responses

• Improving our services and website functionality

• Marketing and promotional communications (with your consent)

• Compliance with legal obligations

3. Sharing and Disclosure of Your Information

We do not sell your personal information. However, we may share it:

• With trusted third-party providers that help us operate our services (payment gateways, analytics, CRM systems)

• With professional advisors (legal, financial or auditors) when necessary

• To comply with legal obligations or protect our rights

• In connection with a business transaction (e.g., sale, merger) under appropriate safeguards

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve site usability

• Remember preferences

• Analyze site traffic

• Support marketing efforts

You may opt out or manage cookie settings via your browser controls or consent banners.

5. Data Security

We implement industry-standard measures to safeguard your personal information, including encryption, secure servers, firewalls, and restricted access controls. While we strive to protect your data, no online platform is fully immune from risk.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, update, or delete your personal data

• Opt out of marketing communications

• Request a copy of the personal data we hold

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors without appropriate consent.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our site, you agree to this transfer, processing, and storage in compliance with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in legal requirements or business practices. We will post the updated policy with a revised “Last Updated” date. Continued use of the site means acceptance of the updated terms.

10. Contact Us

If you have questions about this Privacy Policy, your data rights, or privacy practices, please contact:

John Collins Golf Studio
📍 2/24 Technology Dr, Augustine Heights, QLD 4300, Australia
📞 1300 524 653
📧 admin@johncollinsgolf.com